GO CELTINEL - EXISTING PHONE NUMBERS WELCOME
Setting your mobile voice and data virtual network is simple and powerful. Your mobile users do not need to change anything nor to read any manual. Install the app and they are good to go.
Your users do not need to get any number or transfer their existing one. Celtinel works with their current number.
You have users in different countries, using different carriers? No need to change that either. You just need to select who can use the service.
CONTROL OVER MOBILE BUSINESS CALLS AND TEXTS
No more need to choose between enabling the productivity offered by mobile devices and applications, and the need to maintain control of business related calls because of regulatory compliance or internal policies, and the need to contain costs.
Centinel’s solution opens up mobile calls and text messages as a bona fide business channel, maintaining enterprise control over all business communications made.
All calls and messaging done through this channel are secure, compliant with regulations and organizational policies as defined by the enterprise,and transparently connected with enterprise systems.
SECURE MOBILE BUSINESS LINE
Celtinel provides secure, encrypted voice communications and messaging. AES encryption protects all data, voice, and messaging when stored and in transit.
All incoming and outgoing calls are encrypted
All participants can be verified through biometrics, password, or voice signature
BE FOUND. NEED TO MAKE THAT URGENT CALL? YOU CAN
No cell reception? No problem! With Celtinel you are still available for calls to your regular number via WiFi.
Celtinel provides unique governance, compliance and DLP capabilities. All business communications, voice or messaging are compared against a set of rules, defined through pre-defined regulatory related libraries, as well as through rules defined or customized specifically by the enterprise .
All calls and messaging can be transparently connected to DLP/Governance systems.
TRACKING, ARCHIVING AND RETRIEVAL
All Celtinel calls can be recorded, archived and logged, and can automatically be added to the enterprise’s existing archiving/eDiscovery system.
Benefit from a unified, searchable repository supporting eDiscovery and policy-based compliance supervision across all enterprise communications.
CUSTOMER ENGAGEMENT - CRM INTEGRATION
With Celtinel, incoming and outgoing calls can be added to the enterprise’s CRM system.
Leverage our robust mobile engagement platform to make every employee and customer interaction relevant, personal and effective.
BYOD, NO PROBLEM!
Celtinel is built to support secure enterprise communications in a BYOD environment, and can support multiple paradigms to manage privacy of personal calls Vs. security requirements for business calls.
Celtinel is compatible with MDM/EMM solutions and can be managed within their framework.
REDUCE ENTERPRISE COMMUNICATIONS COSTS
Celtinel can help organizations reduce telephony costs in multiple ways: reduction in business line expenses per employee through:
better call management and separation between personal and work related calls,
Cheaper international calling and roaming charges
Local number when in a foreign country, but your callers keep seeing your true number
All calls are local.
ENTERPRISE REPORTING: SEE WHAT REALLY MATTERS
Celtinel creates enterprise visibility into business calls made, compliance, and insights about patterns of interest to the enterprise, through an array of enterprise level reports and dashboards.
Centinel also makes all call/text logs and data available for analytics and forensic querying.
THERE IS AN APP FOR THAT!
Your users are increasingly digital savvy, demanding and empowered? Celtinel allows you to easily develop apps. You can deliver a superior digital user experience, and be more aligned with the user’s changing behavior than ever before.
Celtinel constantly partners with the leading solutions to provide you with a comprehensive ecosystem.
The Technology Behind Celtinel
The Celtinel infrastructure has been architected to be one of the most secure environments available. It constitutes an extremely scalable, reliable platform that supports highly secure data deployment.
Flexible and Personalized
The Celtinel platform is built for maximum flexibility to create and personalize new experiences. The core of our platform is enterprise aware and adaptable, and supports easy implementation of modern features that become an integral part of telephony and messaging experiences.
Scalable on the Cloud
Celtinel’s unique elastic architecture is as scalable as they come. It is designed to scale from a geography, volume, and number of users perspective seamlessly and automatically as needed, on any private cloud.